End-User License Agreement
Last Updated on 01-08-2026
This End-User License Agreement ("Agreement") is a binding contract between you ("you" or "Licensee") and Hv Technologies ("we", "us", or "Company"), covering the software, applications, chatbots, AI calling agents, CRM platforms, dashboards, APIs and related deliverables we make available to you (collectively, the "Software"). By installing, accessing, subscribing to or using the Software, you accept this Agreement. If you do not accept it, do not use the Software.
1. Licence Grant
Subject to your continued compliance with this Agreement and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Software for your internal business purposes for the duration of your subscription or engagement.
2. Restrictions
You will not, and will not permit any third party to:
- copy, resell, sub-licence, rent, lease or distribute the Software;
- reverse engineer, decompile or disassemble the Software, or attempt to derive its source code, except where such restriction is prohibited by law;
- remove or obscure any proprietary notice, branding or attribution;
- use the Software to send unlawful, deceptive, unsolicited or abusive communications, or in breach of the policies of WhatsApp, Meta, Google or any other platform the Software connects to;
- use the Software to build a competing product, or to probe, scan or interfere with its security or availability.
3. Ownership
The Software is licensed, not sold. All right, title and interest in the Software, including all source code, models, prompts, designs, documentation and improvements, remain with Hv Technologies and its licensors. You retain ownership of the data and content you supply.
4. Your Data and Customer Data
You are responsible for the lawfulness of the data you upload or that you instruct the Software to process, including obtaining any consent required from your own customers before they are contacted by call, WhatsApp, SMS or email. We process that data only to provide the Software, as described in our Privacy Policy. You may request deletion of your data at any time through our Data Deletion Request page.
5. Third-Party Services
The Software integrates with third-party services such as Meta / WhatsApp Business, Google, telephony and SIP providers, AI model providers and payment gateways. Your use of those services is governed by their own terms, and their availability, pricing and policies are outside our control.
6. AI-Generated Output
Parts of the Software use automated and AI systems whose output can be inaccurate or incomplete. Output is provided for your review and must not be relied on as legal, financial, medical or other professional advice. You remain responsible for anything you publish, send or act upon.
7. Fees
Fees, billing cycle and scope are set out in the applicable order, proposal or subscription plan. Cancellations and refunds are governed by our Cancellation & Refund Policy.
8. Term and Termination
This Agreement runs until your subscription or engagement ends. We may suspend or terminate the licence immediately if you breach this Agreement, if required by a platform we depend on, or if required by law. On termination you must stop using the Software; sections on Ownership, Disclaimer, Limitation of Liability and Governing Law survive.
9. Disclaimer of Warranties
The Software is provided "as is" and "as available", without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant uninterrupted or error-free operation.
10. Limitation of Liability
To the maximum extent permitted by law, Hv Technologies is not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue, goodwill or data. Our total aggregate liability under this Agreement will not exceed the amount you paid us for the Software in the three (3) months preceding the event giving rise to the claim.
11. Indemnity
You will indemnify and hold harmless Hv Technologies against claims arising from your data, your use of the Software in breach of this Agreement, or your breach of any applicable law or platform policy.
12. Governing Law
This Agreement is governed by the laws of India. The courts at Uttar Pradesh, India have exclusive jurisdiction over any dispute arising out of or relating to it.
13. Changes to this Agreement
We may update this Agreement from time to time. The revised version takes effect when posted on this page, and continued use of the Software constitutes acceptance.
14. Contact
Hv Technologies, Uttar Pradesh, India - 201014.
Email: info@hvtechnologies.app
WhatsApp: +91 8796522039